Bill Pay & Financial Assistance

Find answers to our most frequently asked questions about billing and financial assistance.

Coordination of benefits is the process by which insurance companies decide who is responsible for covering the cost of your care in this situation. SSM Health has gathered helpful information on coordination of benefits to help patients navigate this potentially confusing area of health insurance coverage.

All communications concerning disputed debts, including any form of payment tendered as full satisfaction of the debt, must be sent to the following address:

Disputed Billing
P.O. Box 411997
St. Louis, MO 63141

Payments tendered as full satisfaction of a debt that are not sent to this location, will not satisfy the total outstanding debt. If you have any questions, please contact customer service at 855-989-6789.

If you are not prepared to pay your bill at this time, learn about additional payment options available to you.

Contact us to request a price estimate, so you can make more informed decisions about your care.

Review a sample billing statement to help you better understand the information it contains.

Sample Physician Bill
Sample Hospital Bill